We had been considering building citations directly into (our field based reporting system), but decided to go with digiTICKET because of their architectural approach and ability and willingness to customize. Their web based approach lends itself well to not only KHP but also to a larger hosted environment opportunity (for Kansas municipalities). Saltus continues to support our approach and to customize their application to meet our needs. This is the type of support I expect and appreciate when doing business with prospective vendors and Saltus consistently makes statements of ‘yes we can do that’, and to date they have done just that.
Mark Thurman, IT Director, Kansas Highway Patrol
digiTICKET is a great product in that it does what it is supposed to do and was easily taught to my officers. I have had plenty of experiences with bringing on-line new IT related products for our department. I have to say this was the easiest and least stressful of them all. The product worked as promised and the customer service before, during and after implementation was above and beyond any that I had experienced with any other company.
Lieutenant Darren McLaughlin, Merriam Kansas Police Department
We could not be more pleased with the results of implementing this technology within our department. In simple terms, it's like adding several more patrol officers with no cost increase. I think it's a tremendous part of our organization. It has increased our efficiency and the safety of our officers. our stats show there has been a reduction in the number of vehicle collisions. digiTICKET is a wonderful product and Saltus Technologies a great partner.
Chief Mike Carter, Sand Springs Oklahoma Police Department
Since we implemented digiTICKET, we have experienced a great reduction in the number of errors in both police records and court records related to citations. It has also reduced the workload for our records staff eliminating the need to enter each individual citation into the records management system. In addition, our police officers really like digiTICKET because it makes issuing traffic citations quick and easy.
Chief Dan Hall, Jerome Idaho Police Department
The switch to digiTICKET was very straight forward. The high-quality ticket design, web-based tools, and data interfaces have shown to be a substantial improvement over our previous electronic ticketing system.
Lieutenant Gary Melson, Alvarado Texas Police Department
digiTICKET has moved us into the 21st century in terms of technology and ease of use. The officers are able to issue citations more quickly which helps to enhance officer safety. It also ensures that citations are legible and uniform and this extends to the handheld units used by our Parking Enforcement Officer. The interface between digiTICKET and our Spillman / Motorola Solutions FLEX software makes it simple to load the citation information into our RMS. The implementation was simple, the customer service is outstanding, the system is very user friendly and Saltus provided a one-stop solution for software, hardware , training and support.
Lt Claypool, Wytheville VA Police Department
In the last two years we completed a new facility and new hardware and software implementations in all areas of the Police Administration function. By far, Saltus was the most user friendly company we did business with. We are a small department only using seven hand held devices. Customer service has been exceptional and right on top of our needs. The deployment team understood their role and walked us through the process like veterans.
Assistant Chief Mike Ferda, Whitefish Montana Police Department