Customer Testimonials
At Saltus Technologies, we are committed to providing cutting-edge digital solutions that enhance efficiency, accuracy, and productivity for law enforcement and public safety agencies. Our customers are at the heart of everything we do, and their success stories speak volumes about the impact of our innovative technology.
On this page, you’ll find real-world testimonials from agencies that have experienced firsthand the benefits of our eCitation software and hardware. From streamlining operations and eliminating errors, to improving officer safety, our solutions are designed to meet the unique challenges of modern law enforcement.
Read what our customers have to say about their experiences with Saltus Technologies and how our solutions have transformed their workflows. Their success is our success, and we are proud to be a trusted partner in advancing public safety.
“Your digiTICKET products and service have been outstanding and we love the system. Your staff has always been there when we need them and the resolution to whatever problem we may be having is rectified very quickly. I hope everyone keeps up the great work! It is very much appreciated on our end.”
Lt. Kevin Sexton, Haysville Police Department
“The digiTICKET electronic ticket writers and web-based reporting tools provide a much higher quality and much easier to use solution than the e-ticket solution that we had been using. Their customer service and responsiveness has been outstanding. If you’re unhappy with your current vendor I would strongly encourage you to contact Saltus.”
Chief Allen Muma, Jerome, Arizona Police Department
“digiTICKET is a great product in that it does what it is supposed to do and was easily taught to my officers. I have had plenty of experiences with bringing on-line new IT related products for our department. I have to say this was the easiest and least stressful of them all. The product worked as promised and the customer service before, during and after implementation was above and beyond any that I had experienced with any other company.”
Lieutenant Darren McLaughlin, Merriam Kansas Police Department
“We could not be more pleased with the results of implementing this technology within our department. In simple terms, it’s like adding several more patrol officers with no cost increase. I think it’s a tremendous part of our organization. It has increased our efficiency and the safety of our officers. our stats show there has been a reduction in the number of vehicle collisions. digiTICKET is a wonderful product and Saltus Technologies a great partner.”
Chief Mike Carter, Sand Springs Oklahoma Police Department
“digiTICKET has moved us into the 21st century in terms of technology and ease of use. The officers are able to issue citations more quickly which helps to enhance officer safety. It also ensures that citations are legible and uniform and this extends to the handheld units used by our Parking Enforcement Officer. The interface between digiTICKET and our Spillman / Motorola Solutions FLEX software makes it simple to load the citation information into our RMS. The implementation was simple, the customer service is outstanding, the system is very user friendly and Saltus provided a one-stop solution for software, hardware , training and support.”
Lt Claypool, Wytheville VA Police Department
My experience with digiTICKET has been beyond positive. Staff worked diligently to ensure our product launch had minimal issues. The system works wonderfully; however, in the rare occasion there are issues, the customer service is professional and extremely prompt with assistance. (Feb 2020)
Deana Scott. Court Administrator, City of Prairie Village, Kansas
“Maximizing officer presence and efficiency is a key goal for us. We’ve recently deployed digiTICKET Software as a Service to provide that force multiplier. It gets my officers back on patrol faster while making digital citation information immediately available to our court system. We expect it will reduce errors and bottlenecks in our citation process.”
Chief Scott Forbes St Francisville, Louisiana Police Department
“I’ve recognized the potential benefits of e-Citation, and in particular, digiTICKET’s innovative approach for a few years. Obtaining approval couldn’t have been any easier due to their equally innovative ‘digiTICKET as a Service’ program.”
Chief Lamb South Coffeyville, Oklahoma Police Department
“In the last two years we completed a new facility and new hardware and software implementations in all areas of the Police Administration function. By far, Saltus was the most user friendly company we did business with. We are a small department only using seven hand held devices. Customer service has been exceptional and right on top of our needs. The deployment team understood their role and walked us through the process like veterans.”
Assistant Chief Mike Ferda, Whitefish Montana Police Department
“Like every other city, we are on a tight budget, but we also have a very popular visitor destination that keeps traffic volumes high throughout much of the evenings and weekends. We can’t afford to continuously increase manpower, but we can increase productivity allowing our officers to spend minimal time issuing tickets and maximize time patrolling the streets to keep our citizens safe.”
Assistant Chief John Blish, Catoosa, Oklahoma Police Department
“digiTICKET was by far one of the smoothest implementations of any product we have purchased. Saltus’s development, sales, and problem-solving staff have not failed us with ANY of our design needs. Excellent, robust, product!”
Major Jack Fahrnow, Olathe KS Police Department
Having worked with the digiTICKET staff for over five years, it has proven to be a positive experience. Their promptness of the service has been outstanding and we would recommend digiTICKET to any organization who wants to improve their processes and productivity. (Feb 2020)
Darrell G. Atteberry, Chief of Police, Bel Aire Police Department
“The digiTICKET application captures driver data electronically which reduces ticket errors. The solution also includes a data interface with the Virginia Supreme Court which eliminates the need to re-key ticket data”.
General District Court Clerk Vicki Tate, Wythe County Virginia