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Wythe County Sheriff and Wytheville Police Department See Efficiency Gains with Shared digiTICKET eCitation System

Saltus Technologies Serves Two Local Agencies with One Cost-Effective Electronic Ticketing Solution

Tulsa, OK, September 3, 2019 – Saltus Technologies, provider of the industry-leading digiTICKET eCitation solution, announced today that the Wythe County Sheriff and Wytheville Police Department have deployed a multi-agency digiTICKET system. The shared configuration allows the sheriff’s office and police department to issue citations to violators while ensuring accurate information is available to the Wythe County Court and Virginia Supreme Court. By combining capabilities in a single system, both agencies simplify the ticketing process, reduce errors, and accelerate fine collection.

The multi-agency deployment includes thermal printers and barcode scanners for use in patrol cars. A handheld unit  is also used for issuing parking citations. Wythe General District Court Clerk Vicki Tate, noted “The digiTICKET application captures driver data electronically which reduces ticket errors. The solution also includes a data interface with the Virginia Supreme Court which eliminates the need to re-key ticket data”. The system offers features to manage court dates, docket limits, as well as functions to search and reprint citations. Lt. Claypool with the Wytheville PD offered that:“digiTICKET has moved us into the 21st century in terms of technology and ease of use.  The officers are able to issue citations more quickly which helps to enhance officer safety.  It also ensures that citations are legible and uniform, and this extends to the handheld unit used by our Parking Enforcement Officer.  The interface between digiTICKET and our Spillman / Motorola Solutions FLEX software makes it simple to load the citation information into our RMS.  The implementation was simple, the customer service is outstanding, the system is very user friendly, and Saltus provided a one-stop solution for software, hardware, training, supplies, and support.

Using digiTICKET, court administrators can also generate helpful reports such as citations statistics and ticket book audits. Wythe County opted for the digiTICKET Solution as a Service (dSaaS) delivery method which provides all software, hardware, configuration services, training and ongoing support for a low monthly fee.

Wythe County General District Court is located in Wytheville, Virginia. The County is located in Virginia’s picturesque Blue Ridge Mountains and is home to over 28,000 residents.

digiTICKET has developed a reputation as an easy-to-use and reliable solution. Using handhelds, laptops and tablets, Saltus users process over 90,000 citations and warnings each month for over 225 agencies in 17 states. The solution has proven to be a key contributing factor in increasing revenue by reducing errors, improving productivity and eliminating manual processes. Agencies have the choice to either purchase the system or acquire it using the digiTICKET Solution as a Service (dSaaS) procurement option.